Safe and Responsible Gaming

Responsible Gaming at pnc88 — Keep the Fun Safe

pnc88 believes gaming should be for entertainment only. Use our protection tools to set limits, take breaks and build healthy gaming habits.

21+

For players aged 21 and above only

Participation on the pnc88 platform is strictly reserved for those aged 21 and above. Minors are completely prohibited from opening accounts and gaming. We are firmly committed to age verification and investigate any suspicious account immediately.

Warning Gaming addiction is a real problem. If you feel that gaming is affecting your daily life, family or finances, take a break right away and contact our support team. Seeking help is not a sign of weakness — it is courage.

Our Protection Tools

Deposit Limit Setting

At pnc88 you can set your own maximum daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately, but increasing a limit is subject to a 24-hour review period. This is the most effective way to keep your budget under control.

Time-Out Feature

Set a time limit for your daily sessions — from 30 minutes upward for any duration you choose. When your session limit is reached you will be logged out automatically. Manage your gaming time mindfully.

Self-Exclusion

If you feel you need to stay away from gaming, use our self-exclusion feature. You can lock your account for any period from 1 week to permanent. You will not receive any promotional communications during self-exclusion.

Loss Limit

Set a maximum daily or weekly loss limit. When you reach the set limit you will be automatically warned and prevented from playing further. This protects you from significant financial loss.

Reality Reminder

At regular intervals, information about your gaming session — how long you have played and how much you have won or lost — will be shown on screen. This transparent information helps you make informed decisions.

24/7 Support

If you have any concerns about gaming, our Bengali live chat support is available around the clock, day and night. Speak up without hesitation — our trained team will assist you with sensitivity.

Activate Protection Tools

1

Log In to Your Account

Log in to the pnc88 platform with your username and password, then click your profile icon in the top right corner.

2

Open the Responsible Gaming Menu

In Profile Settings, look for the "Responsible Gaming" option. All protection tools are available together in one place here.

3

Set Your Preferred Limits

Deposit limit, time limit or loss limit — select whichever you need and enter the amount or duration.

4

Confirm and Save

Confirm the changes. Lowering a limit takes effect immediately. If you activate self-exclusion, our team will send a confirmation by email.

Recognise the Warning Signs

Be alert if any of the following signs appear and take responsible gaming steps:

  • You feel the urge to bet more to recover money you have lost
  • You are hiding gaming spending from family or friends
  • You are counting on gaming earnings to cover living expenses
  • You want to stop gaming but cannot
  • You feel restless or depressed when you are not gaming
  • Your work, studies or relationships are being affected
  • You are playing with borrowed money or by drawing on your savings

The Core Principles of Responsible Gaming

Responsible gaming at pnc88 is not just a policy — it is our core philosophy. We believe every player's gaming experience should be enjoyable, safe and well-controlled. Thousands of players in Bangladesh choose our platform because we place their wellbeing above all else.

Gaming is a form of entertainment — just like watching a film or enjoying a cricket match. It should never be seen as a source of income or a solution to financial problems. Responsible gaming means enjoying the experience within your means, within a set budget and with a clear mind.

Healthy Gaming Habits

  • Set a budget before you play — never spend more than that amount
  • Use gaming for entertainment, not to chase losses
  • Take regular breaks — at least 10 to 15 minutes every hour
  • Avoid gaming when you are under stress or feeling low
  • Never play under the influence of alcohol or medication
  • Always prioritise spending time with family and friends
  • Whether you are on a winning streak or a losing streak, stay within your limits

Parental Protection

If there are children or teenagers in your household, make sure they cannot access your pnc88 account. Use a strong password and never share your login details. Using parental control software on your device is also a good step.

If pnc88 finds evidence of a minor's involvement in any account, that account is suspended immediately and the relevant authorities are notified. Our commitment to responsible gaming means ensuring the protection of children.

Deposit and Withdrawal Information

As part of responsible gaming, we have set clear financial limits to help you stay informed.

Minimum Deposit

৳300

Minimum deposit amounts for bKash, Nagad, Rocket, Upay and bank transfer. Staying within your budget is straightforward.

Minimum Withdrawal

৳800

Withdraw your winnings with peace of mind. Knowing the minimum withdrawal limit makes planning easier.

Withdrawal Time

10–45 minutes

Fast payment processing — funds typically reach your account within 10 to 45 minutes.

If You Need Help

A gaming problem is not something anyone has to face alone. If you feel you are losing control, take action today. Our support team is always by your side.

Live Chat Support

24/7 live chat support in Bengali. Talk directly with our team at any time.

Email Support

For more detailed issues, email us at [email protected] — we respond quickly.

Instant Account Lock

If you need to lock your account urgently, contact support — immediate action will be taken.

Enjoy Safely, with Responsibility

Enjoy cricket betting, slots, fishing games and live casino at pnc88 — within your limits and with enjoyment.

Frequently Asked Questions — Responsible Gaming

Log in, go to Profile Settings and open the "Responsible Gaming" menu. From there, select "Self-Exclusion" and choose your preferred duration (1 week, 1 month or permanent). It takes effect immediately and a confirmation email will be sent. Alternatively, you can contact us directly through live chat.

Yes, lowering a deposit limit takes effect immediately. However, if you want to increase a limit, a mandatory 24-hour review period applies. This measure protects you from making major decisions on impulse.

No. While self-exclusion is active, you will not receive any promotional emails, bonus offers or marketing communications. We respect your decision and no promotional contact will be made during the exclusion period.

The minimum age to participate at pnc88 is 21 years. Age verification may be carried out at the time of account opening and at any point when required. Any account found to belong to a minor will be closed immediately.

Yes. If you are concerned about the gaming behaviour of a family member or loved one, you can contact our support team. We will assess the situation with sensitivity and take the necessary steps.

Lowering a limit or activating self-exclusion is immediate. A 24-hour waiting period applies when increasing a limit. This rule is in place with the long-term protection of players in mind.

Yes, gaming or gambling addiction is a recognised mental health condition and it is treatable. Many people have recovered with the right help and support. The first step is to acknowledge the problem and seek help. Our support team is ready to point you in the right direction.