pnc88 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the use of the pnc88 platform and all its services. These Terms form a legally binding agreement between you ("User") and pnc88 ("Platform", "we", "us").

These Terms are written in English and apply to users in Bangladesh. pnc88 is an entertainment gaming platform that offers cricket betting, slots, live casino, and various online gaming services.

1.1 Definition of Services

"Services" at pnc88 refers to the website, mobile applications, gaming features, betting features, payment gateway, customer support, and all related activities.

1.2 Precedence of Terms

Alongside these main Terms, pnc88's Privacy Policy, Responsible Gaming Policy, and Bonus Rules also form part of this agreement. In the event of a conflict, these main Terms shall take precedence.

2. Eligibility and Registration

To open an account and use services at pnc88, you must meet the following conditions:

• You must be at least 21 years of age. This platform is only for those who are 21 years old or above.
• You must be a person legally residing in Bangladesh.
• You are registering voluntarily and with full awareness.
• You are not prohibited from using such services due to any legal restriction.
• All information you provide is true, accurate, and complete.

2.1 Registration Process

During registration you must provide a valid email address, mobile number, and personal information. Providing false information will result in the account being closed immediately, and any pending balance may be forfeited.

2.2 Single Account Policy

Each user may hold only one account. Creating or maintaining multiple accounts is strictly prohibited. If multiple accounts are found, all accounts will be closed and any balance including bonuses may be forfeited.

3. Account Management

You are fully responsible for maintaining the security and confidentiality of your pnc88 account. You are required to follow the points below:

• Do not share your login details (username and password) with anyone.
• Use a strong and unique password.
• Notify us immediately if you suspect unauthorized access.
• If you notice any unusual activity on your account, contact us via live chat.
• You are responsible for all activities carried out on your account.

3.1 Identity Verification (KYC)

For security and fraud prevention, pnc88 may request identity verification (KYC) documents at any time. You may need to submit a copy of your National ID, passport, or driving license. Withdrawals may be delayed until documents are provided.

3.2 Account Inactivity

An inactivity fee may apply to accounts that remain continuously inactive for an extended period (more than 12 months). The user will be notified before the fee takes effect.

4. Deposits and Withdrawals

The following rules apply to depositing and withdrawing funds at pnc88:

4.1 Deposit Rules

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits are generally processed instantly.
• Only use a payment method registered in your own name.
• Deposits through third parties are strictly prohibited.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 10–45 minutes.
• Withdrawal requests will only be sent to the same method used for the deposit.
• Withdrawals may be delayed if KYC verification is not complete.
• Bonus funds cannot be withdrawn unless the bonus wagering requirements have been met.

4.3 Currency Policy

All transactions at pnc88 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not supported.

5. Bonuses and Promotions

pnc88 offers various bonuses and promotional offers. All bonuses are subject to the following general rules:

5.1 Welcome Bonus

New members can receive up to a 150% bonus on their first deposit, up to a maximum of ৳15,000. This bonus has a 25x wagering requirement. This means to withdraw the bonus funds, you must place bets totalling (deposit amount + bonus) × 25.

5.2 Bonus Rules

• Each bonus has its own terms and expiry period.
• If a bonus is not used within the specified time from the date it was issued, it will be cancelled.
• Attempting to abuse bonuses or exploit them through loopholes may result in the bonus and related winnings being forfeited.
• Another bonus cannot be claimed while one is active, unless stated otherwise.
• Multiple bonus claims from the same IP address or device will be considered suspicious.

5.3 VIP Program

The pnc88 VIP Program has four tiers:

• Bronze: Weekly cashback up to 0.4%.
• Silver: Weekly cashback up to 0.8%.
• Gold: Weekly cashback up to 1.1%.
• Platinum: Weekly cashback up to 1.5%.

To move up VIP tiers, your active gaming activity and relationship with the platform are taken into account. pnc88 reserves the right to change the VIP tier criteria at any time.

6. Gaming Rules

All gaming activities on pnc88 are conducted under the following rules:

6.1 Fair Play Policy

pnc88 is dedicated to ensuring fair play. All games use a Random Number Generator (RNG) that is independently tested. No game outcome is predetermined or manipulated.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly stated in the game interface. pnc88 reserves the right to set or change betting limits for individual users.

6.3 Technical Issues

If a technical issue (internet disconnection, server problem) occurs during a gaming session, the result of the relevant round will be determined based on the data stored on our servers. pnc88 is not responsible for issues on the client side.

• If a game closes mid-round, the result as per the server log will apply.
• In cases of dispute, our server records will be considered final.
• Report any technical issues immediately via live chat.

6.4 Sports Betting

All sports betting including cricket and football is subject to the relevant sports betting rules. If a match is cancelled or unresolved, the outcome of the bet will be determined according to standard sports betting rules.

7. Prohibited Activities

The following activities are strictly prohibited on the pnc88 platform. If any of these are detected, the account will be closed and funds may be forfeited:

• Fraudulent activities or providing false information.
• Money laundering or use of illegal funds.
• Bonus abuse — exploiting bonuses through multiple accounts or coordinated methods.
• Use of software bots, automated systems, or hacking tools.
• Attempting unauthorized access to the platform's systems or network.
• Colluding with other users to gain fraudulent advantage.
• Use of third-party payment methods.
• Operating an account on behalf of a minor.
• Using the platform to finance terrorist activities.

8. Responsible Gaming

pnc88 places the highest priority on responsible gaming. Gaming is for entertainment — it is not a source of income.

8.1 Self-Control Features

You can use the following control features from your account:

• Set deposit limits (daily, weekly, monthly).
• Set betting limits.
• Temporary pause or account suspension for a set period.
• Option to permanently self-exclude.

8.2 Support

If you experience any gaming-related issues, contact us via our 24/7 live chat support in Bengali. For more details, visit our Responsible Gaming page.

9. Privacy & Data Protection

Protecting your personal information is very important to us. pnc88 uses SSL encryption technology to keep all data secure.

9.1 Data Collection & Use

The information you provide will only be used for identity verification, service delivery, security assurance, and compliance with legal obligations. Your data will not be sold to third parties without your consent.

9.2 Cookie Policy

This site uses cookies to improve your session experience. For more details, please read our Privacy Policy.

9.3 Data Retention

Even after your account is closed, your information may be retained for a specified period in accordance with legal requirements.

10. Limitation of Liability

To the maximum extent permitted by law, pnc88 is not responsible for the following:

• Technical failures, server downtime, or disruption of third-party services.
• Issues arising from your internet connection.
• Damages resulting from misuse or unauthorized access.
• Any financial losses arising from gaming.
• Links outside the platform or third-party content.
• Unforeseen circumstances or force majeure events (natural disasters, government directives, etc.).

pnc88's total liability shall in no case exceed the amount held in your account at the relevant time.

11. Account Suspension & Termination

pnc88 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Fraudulent or deceptive activity.
• If the user is identified as underage.
• Providing false information or failure to complete identity verification.
• Instructions from legal or regulatory authorities.

11.1 Funds After Termination

If an account is legitimately closed (without a terms violation), the verified actual balance will be refunded. If closed due to a terms violation, bonuses and any winnings derived from bonuses may be forfeited.

11.2 Voluntary Account Closure

You may request to close your account at any time via live chat or email. All pending bets must be settled before closure.

12. Dispute Resolution

If you have any complaint or dispute, please contact us directly in the first instance.

12.1 Complaint Process

• Step 1: Get immediate assistance via 24/7 live chat.
• Step 2: Send a detailed written complaint to [email protected].
• Step 3: Our specialist team will review the complaint and provide a resolution within a specified timeframe.

12.2 Finality of Decisions

In disputes relating to game outcomes, pnc88's server logs and records will be treated as conclusive evidence. In all dispute resolutions, pnc88's decision is final and binding.

13. Changes to Terms

pnc88 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes:

• A notice will be published on the website before the changes take effect.
• Registered users will be notified by email.
• Continued use of the platform after any change will be considered acceptance of the new terms.
• If you do not agree to the changes, you may request to close your account.

The date of the latest terms will always be displayed at the top of this page. You are advised to visit this page regularly.

14. Contact

If you have any questions or need clarification about these terms and conditions, please get in touch with us:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24/7.

Our customer service team is dedicated to serving you 24 hours a day, 7 days a week. We are committed to resolving your complaints or questions as quickly as possible.